Your Privacy Matters

A6Win Privacy Policy – How We Protect Your Data

At a6win, your personal information is handled with the same care we put into every other part of the platform. This Policy explains what we collect, why we collect it, who we share it with, and how you stay in control of your data.

Last Updated: January 2025

Our Privacy Promises to You

Before you read the full policy below, here is what a6win commits to as a baseline — no fine print, no exceptions.

We Never Sell Your Data
A6Win does not sell, rent, or trade your personal information to any third party — full stop. Your data exists to operate your account, not to be monetised by a6win in any other way.
Encrypted at Every Step
Every piece of data you send to a6win travels over TLS-encrypted connections. Your payment details, CNIC information, and account credentials are stored using industry-standard encryption — the same approach used by Pakistani banks.
You Control Your Data
You can request a copy of all personal data a6win holds about you, ask us to correct inaccurate information, or request deletion of your account data at any time by contacting our support team.
Minimum Necessary Collection
A6Win collects only the data that is genuinely needed to run your account, process payments, verify your identity, and prevent fraud. We do not collect information for the sake of it.
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This Privacy Policy explains how a6win collects, uses, stores, and protects the personal information of players and visitors who use the a6win platform — including the website, mobile interface, sportsbook, casino, Teen Patti, Baccarat, Jackpot Slots, Virtual Sports, and all related services available at a6win.biz.

By registering an account or continuing to use the a6win platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree, you should not use the a6win platform.

This Policy forms part of the a6win Terms and Conditions. In the event of any conflict between this Policy and the Terms, the Terms take precedence. Where this Policy references the Terms, it refers to the full Terms and Conditions document published at a6win.biz.

In plain language: A6Win collects personal data to operate your account, process your transactions, verify your identity, and keep the platform secure. We do not sell it, we protect it carefully, and you can ask us to delete it. Everything below explains the details of how that works in practice.

Section 1

Introduction — Who Is Responsible for Your Data

A6Win is the data controller for all personal information collected through the a6win platform. As data controller, a6win determines the purposes for which your data is used and is responsible for ensuring it is handled in accordance with this Privacy Policy and applicable data protection principles.

This Privacy Policy applies to all players, registered users, and visitors of the a6win platform, regardless of which product or section of the platform they use. It applies whether you access a6win via desktop browser, mobile browser, or any other supported device.

If you have any questions about how a6win handles your personal data, or if you wish to exercise any of your rights under this Policy, you can contact our Data Privacy team at support@a6win.biz. We aim to respond to all privacy-related queries within 5 business days.

Section 2

What Personal Data A6Win Collects

A6Win collects personal data through several channels: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and in some cases, information from third parties such as payment processors or identity verification services.

Information you provide directly to a6win:

CategoryExamplesWhen Collected
Identity DataFull name, date of birth, CNIC numberRegistration & verification
Contact DataMobile number, email addressRegistration
Financial DataEasypaisa/JazzCash number, bank account details, deposit/withdrawal historyPayment processing
Verification DocumentsCNIC copy, utility bill, mobile wallet ownership confirmationKYC / AML compliance
Support DataChat logs, emails, complaint recordsCustomer support interactions

Information generated automatically when you use a6win:

  • Device information (device type, operating system, browser type and version)
  • IP address and approximate geographic location
  • Login timestamps and session durations
  • Betting and gaming activity records (bets placed, games played, amounts wagered, outcomes)
  • Deposit and withdrawal transaction records
  • Pages visited and features used within the a6win platform
  • Cookie and similar tracking technology data (see Section 4)

A6Win does not collect biometric data, sensitive personal categories (such as health data or political opinions), or data about your activity on other websites outside the a6win platform.

Section 3

Why A6Win Collects Your Personal Data

A6Win processes your personal data for the following specific purposes. Each purpose has a corresponding legal basis:

PurposeData UsedLegal Basis
Account creation and managementIdentity, contact dataContract performance
Processing deposits and withdrawalsFinancial data, identity dataContract performance
Age and identity verification (KYC)Identity documents, CNIC dataLegal obligation
Fraud prevention and AML complianceTransaction records, IP, device dataLegal obligation / legitimate interest
Providing customer supportContact data, support logsContract performance
Responsible gaming monitoringBetting/gaming activity recordsLegitimate interest / legal obligation
Platform security and abuse preventionIP address, device data, login recordsLegitimate interest
Sending service notificationsContact dataContract performance
Sending marketing communicationsContact dataConsent (see Section 10)

A6Win will not use your personal data for any purpose not listed above without first obtaining your explicit consent, except where required by law or regulatory authority.

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Section 4

Cookies and Tracking Technologies

A6Win uses cookies and similar technologies to make the platform work properly, remember your preferences, keep your session active while you are logged in, and understand how players use the platform so we can improve it over time.

Types of cookies used on the a6win platform:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged into your a6win account while you are using it. You cannot opt out of these without leaving the platform.
  • Functional cookies: Remember your preferences such as language settings, display preferences, and last-visited sections of the a6win platform. These are not strictly necessary but improve your experience.
  • Analytics cookies: Help a6win understand which pages and features players use most frequently. This data is collected in aggregated form — it does not identify individual players. A6Win uses this information solely to improve the platform.
  • Security cookies: Support the fraud detection and account security functions of the a6win platform. These are essential and cannot be disabled.

What a6win does not use cookies for:

  • A6Win does not use third-party advertising cookies or tracking pixels from ad networks.
  • A6Win does not share cookie data with social media platforms or data brokers.
  • A6Win does not use cookies to track your activity on other websites outside the a6win platform.

You can manage cookie settings through your browser. Most modern mobile browsers on Android and iOS allow you to clear cookies and manage which sites can store them. Note that disabling essential cookies will prevent the a6win platform from functioning correctly.

Section 5

Who A6Win Shares Your Data With

A6Win does not sell, rent, or trade your personal data. We share data only with the categories of third parties listed below, and only to the extent strictly necessary to provide you with the a6win service:

  • Payment processors: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, a6win shares the necessary financial data with the relevant payment provider to process your transaction. These providers process data under their own privacy policies and in compliance with their regulatory obligations.
  • Identity verification providers: A6Win uses third-party KYC (Know Your Customer) service providers to verify player identities and age as required. These providers receive only the data needed to complete the verification — they do not receive your betting or gaming history.
  • Game and technology suppliers: The third-party studios and technology providers who supply games to the a6win platform (live casino providers, slot game studios) may receive anonymised session data to ensure games function correctly. They do not receive your full identity or financial data.
  • Legal and regulatory authorities: A6Win will disclose personal data to law enforcement, regulatory bodies, or courts when legally required to do so, or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of a6win, our players, or the public.
  • Professional advisors: A6Win's legal, accounting, and auditing advisors may access personal data on a need-to-know basis under strict confidentiality obligations.

Clear statement: A6Win does not share your personal data with marketing companies, data brokers, social media platforms, or any party for commercial purposes unrelated to providing you with the a6win service. This is a firm commitment, not a conditional one.

Section 6

Data Storage and Security at A6Win

A6Win stores all player data on secure servers protected by multiple layers of technical and organisational security measures. The key measures in place include:

  • TLS encryption in transit: All data exchanged between your device and the a6win platform is encrypted using TLS 1.2 or higher. This prevents interception of your login credentials, payment information, and personal details during transmission.
  • Encryption at rest: Sensitive personal data — including CNIC numbers, payment account identifiers, and verification documents — is stored in encrypted form on a6win servers. Encryption keys are managed separately from the data they protect.
  • Access controls: Access to player personal data within the a6win organisation is restricted to staff members who need it to perform their job functions. Access is controlled by role-based permissions and logged for audit purposes.
  • Two-factor authentication for staff: A6Win staff with access to player data systems are required to use two-factor authentication. This reduces the risk of unauthorised internal access resulting from compromised credentials.
  • Regular security reviews: A6Win conducts periodic reviews of its data security practices and responds promptly to identified vulnerabilities.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If a6win becomes aware of a data breach that affects your personal information, we will notify you promptly through your registered contact details and take immediate steps to contain the breach and minimise harm.

You are also responsible for maintaining the security of your a6win account. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. Contact a6win support immediately if you suspect your account has been accessed without your authorisation.

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Section 7

How Long A6Win Keeps Your Data

A6Win retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations.

Data CategoryRetention PeriodReason
Account identity dataDuration of account + 5 years after closureAML and regulatory compliance
Financial transaction records7 years from transaction dateFinancial record-keeping obligations
Betting and gaming history5 years from activity dateDispute resolution and regulatory audit
KYC / verification documentsDuration of account + 5 years after closureAML compliance
Customer support records3 years from last interactionService quality and dispute resolution
Session and device logs12 months from session dateSecurity and fraud detection
Marketing preferencesUntil consent is withdrawnConsent management

When the applicable retention period expires, a6win securely deletes or anonymises the relevant data so it can no longer be attributed to an identifiable individual. We do not retain data beyond what is legally required or operationally necessary.

Section 8

Your Rights Over Your Personal Data

As an a6win player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@a6win.biz. We will respond within 5 business days and resolve the request within 30 days wherever possible.

Right to Access
You can request a complete copy of all personal data a6win holds about you. We will provide this in a readable format — typically a PDF or structured document — within 30 days of your verified request.
Right to Rectification
If any personal data a6win holds about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details (mobile number, email) directly from within your a6win account settings.
Right to Erasure
You can request deletion of your personal data. Note that a6win may be legally required to retain certain categories of data (financial records, KYC documents) for defined periods even after account closure — these cannot be erased early.
Right to Restrict Processing
You can ask a6win to restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved. During a restriction period, a6win will store your data but not actively process it beyond what is required.
Right to Data Portability
Where technically feasible, you can request that a6win provides your personal data in a machine-readable format so you can transfer it to another service. This applies to data you have directly provided to a6win, such as account profile information.
Right to Object
You can object to a6win processing your personal data for marketing purposes at any time. You can also object to processing based on legitimate interest, though a6win may continue processing if we have compelling grounds to do so.
Section 9

Children and Minors

The a6win platform is strictly intended for adults aged 18 and above. A6Win does not knowingly collect personal data from anyone under the age of 18.

As part of the registration process, all players confirm that they are at least 18 years old. A6Win may request documentary proof of age at any stage. If a6win discovers that personal data has been collected from a person under the age of 18, we will:

  • Immediately close the account;
  • Delete all personal data associated with the underage player as promptly as legally permissible;
  • Refund any deposits made to the original payment source;
  • Forfeit any winnings or bonuses accumulated by the underage player.

If you are a parent or guardian and believe your child has registered on the a6win platform, please contact us immediately at support@a6win.biz. We will treat such reports with priority and act within 24 hours of confirmation.

A6Win supports parental controls at a technical level. If you share a device with minors, we recommend using browser-level parental controls or separate user profiles to prevent access to the a6win platform.

Section 10

Marketing Communications

A6Win may send you marketing communications about promotions, bonuses, new games, and platform updates. We will only do this if you have given your consent at registration or at a later stage through your account settings.

Marketing communications from a6win may be delivered via:

  • SMS to your registered Pakistani mobile number
  • WhatsApp messages (where you have opted in specifically)
  • Email to your registered email address
  • In-platform notifications visible when you are logged in

Opting out: You can withdraw your consent to marketing communications at any time by:

  • Updating your notification preferences in your a6win account settings;
  • Replying STOP to any SMS received from a6win;
  • Contacting support at support@a6win.biz and requesting removal from marketing lists.

Opting out of marketing communications does not affect essential service notifications — a6win will still send you transaction confirmations, security alerts, and account-related communications as these are necessary to operate your account.

A6Win does not send unsolicited marketing messages to individuals who have not registered an account and consented to communications. If you receive a message claiming to be from a6win that you did not expect, do not click any links and report it to support@a6win.biz immediately.

Section 11

Updates to This Privacy Policy

A6Win may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes, we will publish the updated Policy on this page with a revised "Last Updated" date at the top.

For significant changes that affect your rights or how we use your data in new ways, we will notify you proactively via your registered mobile number or email address before the changes take effect. This gives you the opportunity to review the changes and, if you do not agree, to close your account before they apply.

We encourage you to review this Privacy Policy periodically. Continued use of the a6win platform after a policy update is published constitutes acceptance of the revised terms.

Section 12

Contact A6Win About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the way a6win handles your personal data, please get in touch with our team:

  • Email: support@a6win.biz — mark your message "Privacy Query" in the subject line for fastest routing
  • Live Chat: Available 24/7 from your logged-in a6win account — ask to speak with the Data Privacy team
  • Languages: Queries are handled in both English and Urdu

A6Win aims to acknowledge all privacy-related queries within 24 hours and provide a full response within 5 business days. For complex data access or deletion requests, we may need up to 30 days — we will let you know if this applies to your case.

Your trust means a lot to us at a6win. We built this platform for Pakistani players, and part of that commitment is being honest and transparent about how we handle your information. If anything in this Policy is unclear or you feel we are not living up to these commitments, please tell us — directly and without hesitation.

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Your Data Is Safe — Your Experience Is Yours

A6Win protects your personal information the same way we protect your money — with encryption, strict access controls, and a commitment to transparency. Register today and experience a platform built with your privacy in mind.

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